det444 Privacy Policy — Your Information Is Our Responsibility

1 What Information We Collect

The following types of information are collected to operate the det444 platform, improve services, and ensure user safety:

1.1 Registration and Account Information

• Full name, date of birth, and national identity card details
• Email address and mobile number (for communication purposes)
• User-chosen username and encrypted password
• Address and location information (where applicable)

1.2 Financial Transaction Information

• Records of deposits and withdrawals made via bKash, Nagad, Rocket, or bank transfer
• Transaction amount, date, and time
• Account number linked to the payment method (partial, not full)

1.3 Gameplay and Activity Information

• Game history, bet amounts, and win/loss records
• Information related to bonus claims and wagering
• Patterns of time spent on the platform

1.4 Technical Information

• IP address, browser type, and version
• Device type (mobile, desktop, tablet)
• Cookie and session data (see Section 7 for details)
• Referral URL and browsing behaviour information

2 Purpose and Use of Information Collection

det444 uses collected information only for specific, legitimate, and transparent purposes. Details are provided below:

• Account Management: Completing registration, verifying accounts, and ensuring login access.
• Service Delivery: Properly processing deposits, withdrawals, and gaming features.
• Security and Fraud Prevention: Preventing unauthorised access, financial fraud, and account hacking.
• Responsible Gaming: Monitoring user gaming behaviour and providing support when needed.
• Customer Support: Quickly resolving your issues during live chat assistance.
• Bonuses and Promotions: Determining and delivering applicable offers to your account.
• Legal Obligations: Complying with applicable laws and regulations.
• Platform Improvement: Analysing user experience to improve service quality.

3 Sharing Information and Third-Party Access

det444 strictly protects user privacy. We do not share your information with any third party except in the following limited circumstances:

3.1 Service Provider Partners

Limited information may be shared with selected trusted service partners for payment processing (such as bKash, Nagad, Rocket, bank transfer), IT infrastructure, and technical support. These partners may use the information only for the designated tasks and are bound by strict confidentiality agreements.

3.2 Legal Obligations

We may be required to provide certain information in response to a court order, a lawful request from law enforcement, or another legal obligation. In such cases, we will provide only the minimum information necessary.

3.3 Business Transfers

If a business merger, acquisition, or asset transfer takes place, user information may be transferred. We will notify users in a timely manner before such an event occurs.

3.4 User Consent

For any purpose other than those stated above, we will obtain your explicit consent before sharing your information.

4 Data Security Measures

det444 uses industry-standard technology and practices to protect your personal and financial information:

• SSL Encryption: All data transmitted between the website and server is encrypted using SSL/TLS technology.
• Secure Servers: Your information is stored on access-controlled, firewall-protected servers.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Two-Factor Verification: An additional verification layer is maintained for account login where applicable.
• Regular Security Audits: Our systems are regularly reviewed by security experts.
• Staff Training: All staff who handle user information are trained on privacy practices.

5 Data Retention Period

det444 does not retain your personal information beyond the required period. The following policy is followed:

5.1 Active Accounts

While your account is active, all information necessary for service delivery will be retained.

5.2 After Account Closure or Deactivation

Even after an account is closed, some information may be retained for the applicable legal period to meet legal obligations, resolve disputes, and satisfy financial regulatory requirements. After that period, the information will be securely deleted or anonymised.

5.3 Transaction Records

Financial transaction records are required to be retained for the period specified under applicable law.

6 User Rights

As a user of det444, you hold the following rights over your personal information:

• Right of Access: You have the right to know what information we hold about you. Submit a request via live chat and we will let you know.
• Right to Correction: If there is any error in your information, you may request a correction.
• Right to Deletion: In certain circumstances you may request that your information be deleted, though some information may need to be retained due to legal obligations.
• Right to Object to Processing: You have the right to object to certain types of data processing.
• Data Portability: Where applicable, you may request your information in a structured format.
• Right to Withdraw Consent: If you previously gave consent for any use of your information, you may withdraw that consent at any time.

To exercise these rights, contact our 24/7 live chat support or send a request by email.

7 Cookie Policy

The det444 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your website experience.

7.1 Types of Cookies

• Essential Cookies: Required for login sessions, security, and the basic functions of the platform. The website cannot function properly without these.
• Functional Cookies: Used to remember your preferences, language selection, and personalisation settings.
• Analytics Cookies: Help analyse website traffic and usage patterns to improve services.

7.2 Cookie Control

You can disable cookies from your browser settings. Please note, however, that disabling essential cookies may prevent some important website functions from working properly. The method for controlling cookies differs in each browser — detailed instructions can be found in your browser's help section.

8 Privacy Protection for Minors

det444 provides services only to those aged 21 and above. We do not knowingly collect personal information from minors.

If we become aware that a minor has opened an account or provided personal information, we will immediately close that account and delete all related information.

If you believe that a minor is using this platform, please notify us via live chat.

9 International Data Transfers

det444's servers and service partners may be located in various countries. This means your information may be processed or stored outside your current location.

For such international transfers, we ensure that appropriate data protection measures are in place in the destination country or at the receiving organisation, and that the transfer is carried out in accordance with applicable law.

10 Policy Changes and Updates

det444 reserves the right to change this privacy policy at any time. Changes will be published on this page before they take effect, and users will be appropriately notified of significant changes.

Continued use of the platform after an update will be considered as your acceptance of the revised policy. You are therefore requested to review this page regularly.

The "Last Updated" date shown at the top of the page always indicates the date of the most recent revision to the policy.

11 Third-Party Websites and Services

The det444 platform sometimes uses services from third-party payment gateways or technology companies. These third parties have their own privacy policies that apply to their own websites or services.

det444 is not responsible for the privacy practices of these third parties. You are advised to read the privacy policy of the relevant service before using it.